Refund policy

ROOH – Return & Exchange Policy

At ROOH, we strive to ensure your satisfaction with every purchase. Please read our policy carefully:

No Returns / No Refunds

All sales are final. We do not accept returns or offer refunds under any circumstances.

Exchanges

We offer exchanges under the following conditions:

• Items can be exchanged within 5 days of delivery.

• The item must be unused, unworn, and in its original condition and packaging.

• Exchanges are subject to stock availability.

Delivery Charges for Exchanges

• In case of an exchange, the customer is responsible for paying the delivery fees again.

Important Notes

• Any request for exchange after the 5-day period will not be accepted.

• ROOH reserves the right to refuse an exchange if the item does not meet the conditions above.