Shipping policy

ROOH – Shipping Policy

At ROOH, we aim to deliver your orders quickly and smoothly.

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Delivery typically takes 2–5 business days depending on your location.

• Delays may occur during high-demand periods or due to unforeseen circumstances.

Shipping Fees

• Shipping fees are calculated at checkout based on your location.

• Any additional delivery charges (if applicable) will be clearly communicated before confirming your order.

Order Tracking

• Once your order is shipped, you may receive a confirmation message with tracking details (if available).

Delivery Conditions

• Please ensure that your shipping address and contact details are correct.

• ROOH is not responsible for delays or failed deliveries caused by incorrect information.

Failed Delivery

• If a delivery attempt fails, the courier may contact you to reschedule.

• Additional delivery charges may apply for re-delivery.